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Diva's BucketCurated Thrift
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No Refund & Return Policy

Last updated: 5 May 2026

Please read carefully before placing an inquiry.

All items sold on Divi's Cart are pre-owned and thrifted. By proceeding with a purchase, you agree to the terms below.

No Returns Accepted

All sales on Diva's Bucket are completely final. We do not accept returns under any circumstances. Once you have confirmed and paid for an item, it cannot be returned regardless of the reason.

No Refunds

We do not offer refunds once a transaction has been completed. Since all items are thrifted and sold at heavily discounted prices, refunds are not part of our model. We encourage you to ask all questions and request additional photos or videos before finalising your purchase.

No Exchanges or Replacements

We do not offer exchanges or replacements for any reason — including size issues, colour variations from photos, or personal preferences. Each piece is unique and one-of-a-kind. Once sold, it moves on to its new owner permanently.

Why This Policy Exists

Diva's Bucket operates exclusively with pre-loved, thrifted fashion. Every item is priced significantly below its original retail value to reflect its pre-owned nature. This pricing model is only sustainable when all sales are final. We curate and quality-check every item, but the inherent nature of second-hand clothing means slight imperfections may exist.

Before You Buy — Checklist

  • Ask for additional photos or videos of the item
  • Confirm exact measurements if size is a concern
  • Ask about specific stains, wear, or damage
  • Verify the size and fit details with the seller
  • Confirm the colour matches your expectation

Have questions before buying? We're happy to help.

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